Ordering is Easy - order on line, by phone or fax
- Order on line - select your items, add to cart and
follow the
easy step
by step procedures.
Only a few
minutes
are need to
completed your order. Your Account Rep will contact
you to confirm
the details.
- Order by Phone - please call one of our friendly
customer service
reps who are
ready to assist
you and answer
any questions.
- Order by Fax - please complete our
easy order
form which
you can download
here then
fax to us
at 1-718-422-8689.
Simply give us this information and we'll
do the rest. |
- items(s) you've selected
- item color
- imprint colors and location
- quantity
- shipping destination
- in-hands date
- phone number
|
| Your Account Rep will check availability, review your
art, and fax an invoice
with all the details of your
order including a total
price. Once you arrange
for payment, your order
will be placed into production. |
Click on a Topic:
|
Artwork |
| At Lift Promos we make ordering of
promotional products
as easy as possible. After
you have chosen the product(s)
you want to order, simply
e-mail or upload your
artwork to us as part
of the online ordering
steps and we'll let you
know if we can use it as is
or if revisions by our
art department are needed |
| |
I have artwork
but I'm not sure if it's usable |
| The preferred format for your
artwork is original vector art saved
in EPS format with
all designs and fonts turned to outlines. If you don't
have this, we can create it for you from the artwork you
do have. |
| |
Other Formats |
| Other formats may be acceptable. It depends on the quality
of the image and some other factors. Please call for details. |
| |
What if I don't
have artwork? |
| We can assist you in creating
artwork or making
your logo ready for imprinting.
Simply fax or email us
a copy of your logo and
we'll take it from there.
Artwork services are billed
separately. Please call
for details. |
| |
How do I send
you my artwork? |
If you are placing your order online through this
web site, the ordering
processing includes
a step to upload your
artwork. If ordering
by phone or fax
you will need to email
your artwork to us.
Please be sure to
mention your order
number when you send
the artwork. We'll
take it from there.
Please call
us at if you have any
questions.
|
Samples & Proofs |
Sample Request Policy |
We want you to be pleased with
the products you order
from Lift Promospromos
and we will send you a
sample of the products
you are interested in
purchasing. The cost of
the sample products will
be credited toward your
order.
Note: Samples can only be ordered
on line from a link on the item page. Samples cannot
be ordered over the phone.
As you become a frequent
Lift Promos client,
samples will be provided
for the cost of shipping
only. |
| |
Virtual or Paper Proofs |
| Our in-house art department will
prepare your art for production. Your order acknowledgment
will include a virtual or faxed paper proof confirming
the imprint that will appear on your order. Once you approve,
your order can be placed into production. |
| |
Product Proofs |
| Lift Promos can furnish an actual product
with your requested
imprint, for your approval
before production. Product proofs usually cost about $35.00
plus the costs of the item, set up charges, PMS matches
and shipping. Additional production time is generally between
two to ten working days. |
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| |
Possible Additional Charges |
| |
Artwork Charges |
| Lift Promos will try to work out your art without any
additional cost, but if
any revisions are required
additional charges may
apply. We will contact
you if that is ncessary. |
| |
Imprint Charges |
| Imprint methods other than the
standard process listed for that item may usually incur
additional charges. Please call for a quote and/or recommendation
of the best process available for your logo on that product. |
| |
Additional Imprint Charges |
| Most product pricing includes only one color imprint
and one location. Please
call for additional
charges if your logo includes
more than one color or
will be imprinted in more
than one location. |
| |
Ink Charges |
| Imprint color changes within a
production run are available. Please call for a quote. |
| |
Drop and Split Shipments |
| Lift Promos can ship your order to
more than one location
or if you wish to schedule
your order to be shipped
over a specific time, please
call for details |
| |
Sales Tax |
| Lift Promos is required to collect
sales tax in New York.
If your company or
organization is a nonprofit,
we need a copy of your tax exempt certificate. If you use
promotional products for resale, we need a copy of your
resale certificate. Please fax these to us. |
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Rush Service |
| |
| Most products throughout the site
are available in less than the Normal Production Time.
Call us and let us know
which product you are interested in and the date you need
the order in hand. Your account rep will verify the rush
options available and advise you of any additional charges
and priority shipping rates, if required. |
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Quantity Discounts |
| |
| Discounted pricing may be available
for products ordered
in quantities higher than the last listed price column.
Please call for a quote. |
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| |
Overseas Resources |
| |
| Over the past 25 years we have been
serving the promotional
products marketplace,
Lift Promos has developed
worldwide resources for
manufacturing overseas.
This enables us to offer
reduced pricing and fully
customized products. Availability
is subject to quantity minimums and extended production
time. Dollar amount minimums for overseas orders are usually
$2500 and up. Production time varies from 60-120 days.
Please call us if you would like us to put our overseas
resources to work for you. |
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Shipping Methods & Details |
| |
We make all the arrangements to
be sure your products
arrive where and when you need them. However, we cannot
be responsible for inclement weather, national disasters,
customs delays and other unusual circumstances.
Lift Promos's products are sold F.O.B.
(freight on board) factory. The goods are owned by
the purchaser once they are picked up by the carrier.
Lift Promos provides a firm ship date for your order and
we are happy to recommend the best shipping options
and make the arrangements.
Lift Promos will ship your order
using our account and invoice the freight charges
including insurance at full value, at published
rates. We will also ship using your account number,
if you prefer. If you choose to use your own account,
you are responsible for the insurance, and the
shipment belongs to you once it leaves our factory.
Some factories add a shipping and handling charge
for each carton shipped under your account number.
We will advise you of these charges before final
processing of your order. If the shipment is lost
or damaged, you are responsible for negotiating
with the carrier for reimbursement and your company
will still be responsible for the full amount of
your our invoice. |
| |
UPS and Federal Express |
UPS Ground is usually the most
cost effective way to ship promotional items. In cases
of high volume orders, trucking alternatives will be given.
Within the continental US, shipping time is from one to
five days via UPS Ground depending upon where the packages
originate and their ultimate destination.
Other options available at additional cost are UPS
Sonic Air, Next Day Air, Early AM, Next Day Air, Next
Day Air Saver, 2nd Day Air AM, 2nd Day Air, 3 Day Select
and Worldwide Express Plus, Federal Express Same Day,
First Overnight, Priority Overnight, Standard Overnight,
Two Day, Three Day Saver, Ground, and Home Delivery. |
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Calculating Total Costs |
| |
| Lift Promos will forward you an itemized
invoice with all costs
of your order before placing
it into production. The
following additional charges
may be involved when producing
your custom products and
packaging and shipping them to your specifications: |
| |
Under/Overs |
| During the imprinting process,
products may be discarded
that do not meet our factories'
high standards. Some factories
run extras to be sure
to have enough properly
imprinted pieces to fill
the order. We invoice
for the exact quantity
shipped. Usually the range
is between 5% under and
5% over, but for certain
products it can be 10%
or higher. Lift Promos
will adjust your invoice
or credit your account
or charge card after your
order ships for the exact
quantity shipped to you.
However, every attempt
will be made to ship the
exact quantity that you
order. |
| |
Packaging Options |
| Gift boxes, mailers, gift wrapping
and other special packaging options are available. Please
call for a quote. |
| |
PMS Matches |
| PMS match charges apply each time
the order is produced.
PMS matching charges generally
range from $35.00 to $75.00.
On many items we can ensure
exact PMS matches but
since we are printing
on many different types
of surfaces (canvas, plastic,
rubber, etc.) and on many
different surface colors
(black, yellow, orange,
etc.) there may be some
items exact PMS matches
are not guaranteed but
we will also try to come
the cloest to what you
are looking for. If you
require an exact PMS,
additional charges will
apply. |
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Payment Methods |
| |
| Major credit cards, money orders,
certified checks or
wire transfers are acceptable.
We also accept Purchase
Orders. |
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| Most first time orders are paid
by credit card to facilitate prompt order placement. |
